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Funeral Home Partnership Program

The eCondolence Funeral Home Partnership Program provides a comprehensive suite of services and products to help funeral homes improve efficiencies, leading to increased revenue and greater customer satisfaction. Our Viewneral® platform, Aftercare program, and educational materials provide mourners with continued comfort and care. eCondolence.com works with our Partner Funeral Homes to create a customized program that best suits their needs and become an extension of your brand.

A Partnership to Meet Your Needs:

  • Customized access to the Viewneral® suite, including Virtual Arrangements, Seminars, Funeral Services, Memorial Gatherings
  • Aftercare Solutions for continued contact with families
  • Enhanced Profile in the Funeral Home Directory and featured in the elite listings
  • Online Funeral Arrangement Center and scheduling tool
  • Co-branded content pages
  • Full access to all articles, tools, and resources available through eCondolence.com
  • Personalized FuneralPlan™ for every family

We are excited to partner with eCondolence.com to provide our families with additional information and tools in order to expand the services we already offer. It is such an overwhelming and stressful time we want to help in any way we can.”

—Suzin Weinstein Rubin, Vice President of Weinstein Family Services of New York, Inc.

Viewneral® Suite

Viewneral® is an interactive and collaborative funeral service that allows families and friends to virtually memorialize, eulogize, and celebrate loved ones.

  • Allow family and friends to virtually interact and participate in a wake, funeral, burial, shiva or other gatherings in real time
  • Customized for your funeral home
  • Complete set-up, training, and support provided

Download Brochure

 

Aftercare Program

  • Customizable, automated emails from your funeral home to families sent on important dates including the birthday of the deceased, the anniversary of passing, holidays, etc.
  • Sequenced follow up with families through meaningful touchpoints

Download Brochure

 

eCondolence.com is a valuable resource that will provide our community a comprehensive understanding the planning and mourning traditions. These tools correspond with Seasons’ values of putting our patients at ease through family members, caregivers, and staff gaining knowledge of culturally significant rituals.”

—Todd Stern, CEO of Seasons Hospice

FuneralPlan™

Help your families easily share service and gathering details with family and friends, and manage the collection of contributions on a personalized webpage.

  • A personal on demand concierge service available for families
  • Provide families with options to centralize the collection of contributions: Proceeds can be applied to the costs of the funeral, burial, or meals
  • FuneralPlan™ provides an organized list of personal messages, along with contributor information to send acknowledgments

Download Brochure

 

Funeral Home Arrangement Center

The Arrangement Center allows funeral homes to make online arrangements and deliver the most streamlined customer relationship management tools.

  • Families are able to request a meeting directly with you from your elite profile page in the eCondolence Funeral Home Directory
  • Scheduling and calendaring capability allows families to select a day/time and type of meeting
  • Instant notification for lead generation and prospecting

Download Brochure

 
Arrangement Center - Funeral Home Partner Program

Concierge Services, Catered Meals, Food Delivery & Flowers & Wreaths

Using our exclusive network of Approved Providers, provide families with flowers, fresh and dried herbal wreaths, sympathy baskets and bereavement meals after the funeral and throughout the duration of their mourning.

  • Options from the existing eCondolence.com menu such as Traditional Deli Meal
  • Opportunity to create a custom curated menu for your funeral home

How it Works

We make it simple. We will work one-on-one with you and your team to create a personalized solution that provides the most value with a robust set of tools so you can focus on supporting your clients and their loved ones in their time of need.

Tell Us Your Needs

We want to hear about your location, client families, and ways we can help to improve efficiencies and achieve success.

Choose Your Solution

Speak with one of our team members to learn more about our comprehensive suite of services.

Provide the Value

Connect families and friends. Keep in contact with families through sequenced Aftercare follow up at meaningful touchpoints.

See the Results

Allow family and friends to virtually interact and participate in funeral services and gatherings.

Join the eCondolence Funeral Home Partnership Program

To get started, please email [email protected] or
call our Funeral Partner team at 877.362.3266.

eCondolence.com is the resource for condolences & mourning. We provide an easy-to-use, trusted website for family members, friends, and the community honor the passing of loved ones. The site carefully blends centuries-old religious traditions with modern-day customs to help support, communicate and mourn. Learn, Plan, and Send from one location.


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